Shipping policy

Delivery Policy

After you have successfully placed an order on our website vitaon.co.uk, your order is processed and dispatched by a courier, typically on the same or the next business day. If you place your order on a non-working day, it will be processed and dispatched on the first available business day.

Our practice in Bulgaria indicates that shipments usually arrive within 1-2 business days after the day you've placed your order. In very rare cases, during high courier demand, there might be a slight delay. This is also why we are obligated to inform you that the maximum delivery period for shipments is the maximum timeframe provided by the courier company we use.

For our shipments, we use a reliable and proven partner for handling deliveries for online stores. This means that there is a dedicated department that is solely responsible for the proper and legal storage of our products. This is to ensure that every one of our customers is served with maximum correctness, speed, and adequacy.

For more information, please visit our contact form and submit your question regarding the delivery of our products.